Terms of service


Last updated: May 2025

These Terms of Service (“Terms”) govern your use of the services provided by France Unlocked, a private administrative support service based in France. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use the services.

1. Services Provided

France Unlocked offers administrative support to individuals residing in or relocating to France. Services include, but are not limited to:

  • Assistance with completing administrative forms (CAF, URSSAF, MSA, CPAM, ANTS, taxes, etc.)

  • Support with visa and titre de séjour applications

  • Guidance with business registration and healthcare registration

  • Appointment booking and liaison with public authorities

  • Explanation and translation of official letters and notices

France Unlocked does not provide legal, financial, or immigration advice and is not a certified accountant, avocat, or immigration advisor.

2. Client Responsibility

The client agrees to:

  • Provide accurate, up-to-date, and complete information and documentation

  • Review and confirm the accuracy of all completed forms and declarations before submission

  • Be responsible for submitting forms or attending appointments unless otherwise agreed

  • Communicate clearly and promptly with France Unlocked during the service period

France Unlocked will not be held liable for any consequences resulting from false, incomplete, or inaccurate information provided by the client.

3. Disclaimer of Liability

France Unlocked will carry out services with due care, skill, and attention. However, the client understands and accepts that:

  • The outcome of any administrative process, application, or request is outside our control

  • France Unlocked cannot guarantee acceptance, approval, or response times from third parties or government bodies

  • No liability will be accepted for the results of applications or actions taken by authorities

Use of our services is at your own risk. France Unlocked shall not be held responsible for any direct, indirect, or consequential loss resulting from the use of our services.

4. Fees and Payment

  • All services are subject to agreed-upon pricing in advance

  • Additional fees apply for urgent requests, travel, printing, or translations where applicable

  • Payment is due upon invoice, unless otherwise agreed in writing

  • Cancellations made without reasonable notice may be subject to a cancellation fee

5. Confidentiality and Data Protection

France Unlocked is committed to protecting your personal data. All information and documentation shared will be treated as strictly confidential and handled in accordance with applicable French data protection laws.

Your data will never be shared with third parties except:

  • With your explicit consent

  • When legally required to do so

6. Acceptance of Terms

Prior to beginning any work, the client will be asked to confirm acceptance of these Terms by:

  • Ticking an acceptance box online, or

  • Signing and dating a printed service agreement

By accepting these Terms, you confirm that you understand and accept full responsibility for the final content and submission of any documents prepared with our assistance.

7. Changes to Terms

France Unlocked reserves the right to modify or update these Terms of Service at any time. Continued use of services after any changes constitutes acceptance of the new terms. The latest version will always be available on our website.

8. Contact Information

For any questions regarding these Terms, please contact:

France Unlocked
📍 24540, France
📧 franceunlocked@gmail.com